Terms & Conditions
Customer service is important to Soap Dodger/Ard As Nails and therefore, our aim is to provide you with the best service and fairest returns policy.
Distance Selling Regulations (DSR) can be found here http://www.legislation.gov.uk/uksi/2000/2334/contents/made
To qualify for a refund
The products must still be in their original packaging and in the same condition of dispatch/receipt and are un-opened.
Any soaps must be returned to us within 7 days of receipt, otherwise, only an exchange can be made.
Our conditions and returns policy does not affect your Statutory Rights.
Promotions & Voucher Codes
All Voucher Codes & Promotions are subject to change without notice and therefore, are not guaranteed. Any codes confirmed by the on-line process are subject to our terms and conditions and can be withdrawn without prior notice.
In the unlikely event of a product being damaged please return the product within 15 days for a replacement or refund. All product(s) should be returned as received.
If any product is damaged or missing, please contact us within 48 hours of receipt.
Return of Goods for any reason
Goods should be returned, preferably with a Post Office Postal Receipt, stating reason for return, your name, address and order number:
To return a product, please email us at [email protected] and quote your order number and any details of problems. Please wait for an acknowledgement which will explain how to return your goods. Goods cannot be returned because you change your mind. Customers will have to take the cost for returns.
The term Soap-Dodger or Ard As Nails or ‘us’ or ‘we’ refers to the owner of the website whose registered office is International House, 142 Cromwell Road, London, SW7 4EF. The term ‘you’ refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.